Regions
I bought the wrong region
What we can do, and how fast you need to tell us.
It happens. What we can do depends on one thing: whether you've opened the code.
If you haven't revealed it
Contact us the same day with your order number. If the code is still sealed, we'll do our best to swap it for the right region.
If you already revealed it
A revealed code can be spent immediately, so we can't take it back. It isn't wasted though: it still works for anyone with an account in that country, and it doesn't expire in most stores.
Avoiding it next time
Check your account's country before you buy, using our guides, and read the region line at checkout. It's the step people skip.
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